Average of the best scores achieved collectively by all companies for each one of the indicators under the thematic area
Average of the scores achieved by each one of the companies under this thematic area
The 0.00-6.00 scale is the scoring scale used in the assessment.
Summary of results
The Community Wellbeing results show the largest number of low-scoring companies relative to other thematic areas, with over one-third of the companies showing little or no evidence of action on many issues. The results on human rights issues illustrate well a general trend seen in the RMI Report 2020, that commitments tend to be more common than actions, and that effectiveness monitoring and review is the weakest area of all. In this case, while the vast majority of companies have made formal commitments to respect human rights, far fewer companies have put in place systems to conduct human rights due diligence across their operations, and even fewer companies show evidence of tracking and reviewing their performance on managing human rights issues.
One area that has seen some progress since the RMI Report 2018 is that of company commitments to respect the rights of human rights defenders. A few more companies have recently made such commitments, although one company (Newmont) still stands out as the only one to have a formalised commitment, endorsed by senior management and with responsibilities and resources assigned to implement this commitment.
Overall, the weakest areas in Community Wellbeing relate to the impacts of mining activities on vulnerable groups, including company efforts to assess the impacts of their activities on women, youth and children, and efforts to track how well they are managing their impacts on women. Even the three companies with the best results in Community Wellbeing, namely Anglo American, AngloGold Ashanti and Newmont, show little or no evidence of action on these issues.
Leading practices in Community Wellbeing include tracking and disclosing stakeholder satisfaction on community projects, and detailed disclosure of the functioning and uptake of a mine-site-level community grievance mechanism.
D.01 Human Rights
D.01.1
CommitmentThe company commits to respect human rights, in accordance with the UN Guiding Principles on Business and Human Rights.
Observation
The vast majority of the companies have made some level of commitments to respect human rights. Half of the companies have a formal, endorsed, commitment referring to the UN Guiding Principles (UNGPs), while about ten companies have a formal policy but do not make any reference to UNGPs and a handful of other companies make a simple mention of a commitment to respect human rights.
D.01.2
ActionThe company has systems in place, in accordance with the UN Guiding Principles on Business and Human Rights, to carry out regular human rights due diligence across all its operations, to assess and address human rights risks.
Observation
The majority of companies provide some information on their approach to identify and assess salient or broader impacts of their activities on human rights, but only a handful of companies show evidence of having systems in place to develop strategies or plans to address these impacts, and even fewer companies show evidence of tracking the implementation of these strategies or plans.
Related Leading Practices
- Company-wide identification of salient human rights risks
Company-wide identification of salient human rights risks
Newmont
In 2015 Newmont conducted a review to identify the company's most salient human rights issues. The review involved company staff as well as external human rights experts and key external stakeholders. Newmont held a cross-functional corporate workshop to identify an initial set of potential human rights issues, followed by sessions with regional and site teams to determine the severity and likelihood of each issue. Out of the 26 potential human rights issues initially identified, all were found to be important and seven were considered the company's most salient human rights risks. Newmont reports on its management of each of these risks in its annual sustainability report.
D.01.3
EffectivenessThe company tracks, reviews and acts to improve its performance on the management of human rights issues.
Observation
Generally, companies provide little or no information on their performance on managing human rights issues (such as progress on the implementation of human rights due diligence processes). Similarly, only a few companies demonstrate they have conducted recent audits or reviews on their performance on this issue.
D.01.4
CommitmentThe company commits to respect the rights and protections accorded to human rights defenders in its areas of operations.
Observation
A handful of companies have made some level of explicit commitment to respect the rights of human rights defenders. One company still stands out as having made a formal commitment, endorsed by senior management, on this issue.
Related Leading Practices
- Commitment to respect human rights defenders
Commitment to respect human rights defenders
Newmont
Newmont has publicly stated its commitment to respect the rights of human rights defenders in its 2019 ‘Guide to Respecting Human Rights’. In its commitment statement, Newmont acknowledges that human rights defenders are a potentially vulnerable group and the company’s core value and responsibility supports its commitment to respect human rights defenders. The company states that it does not condone any form of attack against human rights defenders or anyone who opposes its activities, and it expects its business partners to do the same.
D.02 Security and Conflict-Affected Areas
D.02.1
EffectivenessThe company tracks, reviews and acts to improve its performance on preventing and remedying human rights abuses related to its security management, in line with the Voluntary Principles on Security and Human Rights.
Observation
About half of the companies disclose some (usually limited) data relating to their performance on preventing and remedying potential human rights abuses related to their security management, with one company standing out as it provides detailed performance tracking. Some companies demonstrate that they have requirements for regular audits, in line with the Voluntary Principles on Security and Human Rights, and a few companies also demonstrate they have taken actions in response to recent reviews/audits.
Related Leading Practices
- Reporting fatalities of community members
Reporting fatalities of community members
AngloGold Ashanti
In its annual reporting of fatalities and injuries, AngloGold Ashanti not only discloses figures relating to its workforce, but also to community members on its sites. This includes multi-year data on fatalities and injuries of community members related to security interventions, and separate data not related to security interventions. This reporting, while highlighting the severe risks associated with mining operations, stands out from other company reporting of fatalities, which tends to focus solely on workers.
D.02.2
ActionWhere applicable, the company has systems in place to ensure its operations identify and assess risks for workers and communities associated with the operations’ presence in any conflict-affected and high-risk areas, and design and implement strategies to address identified risks.
Observation
Very few companies demonstrate that they have developed company-wide approaches to identify and/or manage risks to workers and communities in conflict-affected and high-risk areas. The vast majority of companies show no such evidence, with a handful of companies being granted exceptions on the basis that they are not present in any conflict-affected or high-risk areas. One company has detailed guidelines related to conflict management measures, which its mine sites are required to implement and track.
D.03 Community and Stakeholder Engagement
D.03.1
ActionThe company has systems in place to ensure its operations take specific measures to enable the participation of women, youth and persons with disabilities in discussions and decision-making on matters that may impact them.
Observation
A handful of companies demonstrate that they have a company-wide approach or system to ensure their operations take specific measures to enable the participation of vulnerable groups in discussions and decision-making on matters that may impact them. Fewer companies specifically mention the need to enable the participation of women or youth, and fewer still make explicit mention of the need to enable the participation of persons with disabilities.
D.03.2
EffectivenessThe company tracks, reviews and acts to improve the quality of its relationships with affected communities.
Observation
A handful of companies track and disclose data on the quality of their relationships with affected communities, with one company demonstrating that it has developed a performance standard on this issue. Fewer companies show evidence of having conducted reviews/audits of the effectiveness of their measures to build and maintain trust-based relationships with affected communities.
Related Leading Practices
- Real-time monitoring of community perceptions
- Tracking and disclosing stakeholder satisfaction on community projects
Real-time monitoring of community perceptions
Anglo American
In 2015, Anglo American piloted a project to monitor in 'real time' community perceptions of impacts, through text messages on mobile phones. The pilot included participation from communities around Mogalakwena mine in South Africa. The process aims to gauge levels of trust and acceptance of the company's presence and detect shifts in community sentiment. The pilot concluded in 2016 and the project is now being rolled out, with a plan to register between 750 and 1000 participants at each site. In 2017 and 2018 the company also conducted pilots in Brazil, Peru and Chile.
Tracking and disclosing stakeholder satisfaction on community projects
Banpu
Since 2015 Banpu has conducted stakeholder satisfaction surveys with community members and local government staff on community development projects at some of its mine sites. In 2018, at its Indominco mine site in East Kalimantan, Indonesia, stakeholder satisfaction surveys were conducted on 18 community development projects, showing an average satisfaction level of 68%, which is higher than the initial target of 62.5%. In 2019, the company set stakeholder satisfaction targets for all its mine sites to ensure community development projects meet local stakeholders’ needs and contribute to viable local communities.
D.04 Economic and Social Viability
D.04.1
ActionThe company has systems in place to ensure its operations encourage local entrepreneurship and support local business development, including for women.
Observation
The majority of companies show some evidence of developing strategies and plans to support local entrepreneurship and local business development, although much of the evidence comes from isolated cases rather than company-wide approaches to ensure these activities are implemented across all operations. A few companies show evidence of requiring their mine sites to actively include women in these strategies and plans. Only one company clearly demonstrates that it tracks progress on the implementation of these activities.
Related Leading Practices
- Planned process to switch to local suppliers
- Supporting youth-led business development and local procurement
Planned process to switch to local suppliers
Bumi Resources
Since 2010, Bumi Resources' subsidiary KPC has developed a 'procurement migration programme' to transition where possible from foreign to local and national suppliers, and from national to local suppliers. In 2015, the company migrated the supply of eight commodities (ranging from mining equipment to stationery) and one service. Items migrated from national to local suppliers include, for example, uniforms, chalk, traffic signs, flags and stationery.
Supporting youth-led business development and local procurement
Coal India
Coal India's subsidiary MCL has put in place an entrepreneurship development program targeting young project-affected people. To participate in the program, a group of usually seven to nine youth first needs to register as a co-operative society and can then apply for contracts (e.g. coal loading or transportation) through a tendering process. The program offers alternative livelihoods to these young community members who have lost their land due to mining activities.
D.04.2
ActionThe company has systems in place to ensure its operations develop local procurement opportunities, including for women.
Observation
Most of the companies show at least some evidence of establishing strategies or plans to develop local procurement opportunities, with three companies clearly demonstrating corporate-level systems (e.g. management standards) to ensure such actions are implemented across all their operations. Only two companies’ standards make reference to taking special measures to ensure the inclusion of women in these strategies or plans. One company demonstrates detailed tracking of the implementation of these strategies or plans for developing local procurement opportunities.
Related Leading Practices
- Detailed disclosure of local procurement at mine-site level
Detailed disclosure of local procurement at mine-site level
Rio Tinto
Rio Tinto’s Oyu Tolgoi operation tracks its procurement and reports comprehensive data by actual spend against targets set to promote suppliers within Mongolia. The recent data shows the performance of financial year 2017, with local procurement disaggregated by types of goods and services procured, and total spend for national suppliers and suppliers from the South Gobi region.
D.04.3
ActionThe company has systems in place to ensure its operations conduct and disclose regular assessments of the impacts of their activities on women, youth and children.
Observation
Only a few companies show (very limited) evidence of having systems in place to ensure their operations conduct and disclose regular assessments of the impacts of their activities on women. No companies show any such evidence relating to the impacts of their activities on youth, and hardly any companies show any evidence relating to the impacts of their activities on children.
D.04.4
EffectivenessThe company tracks, reviews and acts to improve its performance on managing the socio-economic impacts of its activities in affected communities.
Observation
Most companies provide some degree of tracking data on their performance on managing their socio-economic impacts, though much of this is quite limited in scope. Similarly, most companies show some evidence of conducting audits or reviews on their performance on this issue, but these are often limited in scope or in detail. Generally, there is quite limited information on any actions taken on the basis of these audits or reviews to improve the effectiveness of measures taken to manage socio-economic impacts.
Related Leading Practices
- Promoting railway safety in impacted communities
- Public disclosure of independent audits on site-level social and environmental performance
Promoting railway safety in impacted communities
Vale
Vale has implemented specific actions to reduce community accidents on the railway lines operated by the company. These actions include: undertaking a risk assessment in each community along the railways; tracking accidents and the specific impacts on key vulnerable groups (e.g. mentally ill, disabled people, and children); employing community-based social monitors who regularly visit families along the railways to inform them of the risks and safety procedures; railway safety campaigns ('Caravan in the Tracks') in these communities, involving quizzes, games and other awareness-raising measures.
Public disclosure of independent audits on site-level social and environmental performance
Rio Tinto
Rio Tinto's Oyu Tolgoi mine site in Mongolia publicly discloses regular independent audit reports that review its performance on social, environmental and health and safety matters and recommend any remedial action in order to comply with the standards of the Senior Lenders' Group financing the project. Disclosure of these audits is also driven by these lenders, which include, among others, the International Finance Corporation (IFC) and the European Bank for Reconstruction and Development (EBRD).
D.05 Land Use
D.05.1
ActionThe company has systems in place to ensure its operations identify and assess their adverse impacts on land use and access to land by affected communities, and to design and implement strategies and plans to minimise and mitigate these adverse impacts.
Observation
Only a handful of companies provide evidence of having systems to ensure their operations identify and assess their adverse impacts on land use and access to land by affected communities. The evidence relates mainly to land acquisition, resettlement and/or agreements made with indigenous peoples. Two companies go further, with detailed systems for identifying and assessing a full range of land-use related impacts. There is less evidence of systems to develop strategies or plans to address these impacts, and even less evidence of companies tracking the implementation of these strategies or plans.
D.06 Community Health
D.06.1
ActionThe company has systems in place to ensure its operations conduct and disclose regular assessments of their impacts on community health, and to implement management plans to address these impacts.
Observation
Less than half of the companies demonstrate that they are assessing their impacts on community health and developing plans to address these impacts. For those companies that do provide evidence of health impact assessment, this relates mostly to brief mentions of such impacts within Human Rights Impact Assessments or Environmental and Social Impact Assessments. No company provides evidence of tracking the implementation of plans to address these impacts.
D.07 Gender Equity
D.07.1
EffectivenessThe company tracks, reviews and acts to improve its performance on managing any impacts of its activities on women.
Observation
Other than one company that shows minimal evidence of tracking and disclosing data on its performance on managing any impacts of its activities on women, no other company demonstrates any action on this issue.
D.08 Indigenous Peoples
D.08.1
ActionWhere applicable, the company has systems in place to ensure its operations design and implement, through inclusive participation, strategies and plans to respect the rights, interests, and needs of Indigenous Peoples potentially affected by its operations.
Observation
Most of the companies demonstrate to some extent that they have activities or systems in place to identify the rights, interests, needs and perspectives of affected Indigenous Peoples groups. A handful of companies show clear evidence of systematic approaches to identifying potentially affected Indigenous Peoples groups and their rights, interests, needs and perspectives, through a process of inclusive participation. These companies also demonstrate that they systematically develop plans to ensure these rights, interests, needs and perspectives are respected.
D.08.2
EffectivenessWhere applicable, the company tracks, reviews and acts to improve its performance on respecting the rights and aspirations of Indigenous Peoples and avoiding adverse impacts on their activities.
Observation
Most companies show some degree of tracking and reporting on their performance on respecting the rights and aspirations of Indigenous Peoples and avoiding adverse impacts of their activities. A handful of companies disclose comprehensive tracking data and a few companies disclose the full agreements they have signed with Indigenous Peoples.
D.09 Free, Prior and Informed Consent
D.09.1
CommitmentThe company commits to respect the right of Indigenous Peoples to Free, Prior and Informed Consent (FPIC), and to support the extension of the principle of FPIC to other project-affected groups.
Observation
While most companies make mention of their position on FPIC, only a few companies have made formal commitments to respect the rights of Indigenous Peoples to FPIC. No companies’ commitments on FPIC extend the principle to other project-affected groups.
D.10 Displacement and Resettlement
D.10.1
ActionWhere applicable, the company has systems in place to ensure its operations identify and assess the potential impacts of the involuntary physical and/or economic displacement of project-affected people, and to design and implement strategies and plans to avoid, minimise and mitigate identified impacts.
Observation
Approximately half of the companies show some degree of evidence of actions to assess the potential impacts of involuntary physical and/or economic displacement of project-affected people. However only a handful of companies demonstrate they have company-wide systems in place for resettlement-related impact assessment. About one-quarter of the companies also have systems (generally management standards) for developing strategies or plans to address these impacts, and a handful of companies have systems to involve project-affected people in the assessment of impacts and in the development of strategies to manage these impacts.
D.10.2
EffectivenessWhere applicable, the company tracks, reviews and acts to improve its performance on ensuring that livelihoods are improved or restored following any involuntary resettlement.
Observation
While some companies provide information relating to the number of resettlement processes underway, the amounts of compensation paid or the number of individuals affected by resettlement, very few companies report on their performance the extent to which livelihoods have been successfully restored following such resettlement. A few companies show evidence of having conducted recent reviews or audits on their performance on this issue.
Related Leading Practices
- Using Multidimensional Poverty Index to assess impact of resettlement
- Disclosure of site-level audit report on resettlement
Using Multidimensional Poverty Index to assess impact of resettlement
Glencore
Following the 2014 resettlement of approximately 100 families from the Plan Bonito community near a mine operated by Glencore's subsidiary Prodeco in Colombia, studies using the Multidimensional Poverty Index methodology were undertaken to assess the livelihood impacts of this resettlement. Comparisons between a 2012 baseline and a follow-up study at the end of 2018 showed that the number of families doing well increased following resettlement, rising from 66 to 97, while the number of families at risk of falling into poverty dropped from 11 to 9, and families in poverty fell from 19 to 9.
Disclosure of site-level audit report on resettlement
Newmont
Newmont has made publicly available on the internet the full report of an independent audit of the resettlement and livelihood replacement of households displaced by the company's Ahafo South mine in Ghana. The report, published in 2015, details the audit's findings, recommendations to the company on their continued work with affected people at this site, and recommendations for any future resettlement projects.
D.11 Artisanal and Small-Scale Mining
D.11.1
ActionWhere applicable, the company has systems in place to ensure its operations facilitate engagement with artisanal and small-scale mining (ASM) communities and activities in and around their operations.
Observation
A handful of companies show evidence of having systems in place for identifying any ASM communities and activities in and around their operations. A handful of companies also show some evidence of developing plans to engage with ASM activities and a few companies provide some (limited) information on the progress in implementing these plans.
D.11.2
ActionWhere applicable, the company has systems in place to ensure its operations develop opportunities to support technical assistance programmes and/or alternative livelihood programmes for ASM miners in and around their operations.
Observation
Only a few companies provide (very limited) evidence of assessing the need for, and feasibility of, providing technical and/or livelihood support to ASM miners. One company shows evidence of having prepared a detail standard for developing plans to support ASM activities.
D.12 Grievance and Remedy
D.12.1
EffectivenessThe company tracks, reviews and acts to improve the effectiveness of its grievance mechanisms for communities.
Observation
Less than half of the companies show any evidence of tracking the functioning and uptake of their community grievance mechanisms, and no company provides details on the actions taken in response to the grievances received. A few companies demonstrate they have undertaken recent reviews or audits on the effectiveness of their community grievance mechanisms, and there is barely any evidence of companies acting on the results of these reviews or audits to improve the effectiveness of these mechanisms.
Related Leading Practices
- Independent review of community grievance mechanism
- Disclosure of detailed data on community grievances
Independent review of community grievance mechanism
Gold Fields
In its standard on managing conflicts, Gold Fields requires all complaints received via community grievance mechanisms to be logged, and specifies that a monitoring process/audit must be undertaken annually by an independent party to determine the success of the resolution process.
Disclosure of detailed data on community grievances
Newcrest Mining
Newcrest Mining’s Cadia Valley operation has a formalised process to register and report the number and nature of the community complaints. In its annual environmental management report, the company itemises the complaints received, including the date and location and detailed nature of the complaint, as well as the actions taken to resolve them. Furthermore, the Cadia Valley website provides access to see the community complaints register, which is updated on a monthly basis.